The Dispute Resolution Process

Whether you are contacting the Nova Scotia Human Rights Commission because you have experienced harassment or discrimination based on a protected characteristic, or just looking for information, staff at the Commission are here to support you. The following information provides a detailed guide to the dispute resolution process at the Commission.

• Making an Inquiry
• What is the difference between an Inquiry and a Complaint?
• Duty to Accommodate
• Submitting an Inquiry Form
• The Incident I am inquiring about happened more than 12 months ago, what does that mean?
• The Human Rights Officer said that I do not have a complaint, what now?
• Why wasn’t my complaint accepted?
• Completing the Complaint Form
• Early Resolution
• Investigations
• Resolution Conference
• Resolution at the Investigation Stage
• Dismissal by the Director and CEO
• Your Complaint and the Commissioners
• Your Complaint and a Board of Inquiry